Report an Animal in Distress
Outside Edmonton and Calgary
Complete the form below or call 1-800-455-9003 – choose option #1
In Calgary
Calgary Humane Society
403-205-4455
In Edmonton
Report an Animal Concern
Report an animal in distress outside the cities of Edmonton and Calgary. This includes companion animals and livestock. If an animal is in immediate danger of serious injury, please call 911.
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Frequently Asked Questions about Reporting
What types of complaints can I make to the Alberta SPCA?
The Alberta SPCA can investigate complaints of domestic animals in distress, outside the cities of Calgary and Edmonton. Our officers enforce the Animal Protection Act, which defines distress as:
- a lack of adequate food and water
- a lack of adequate care when an animal is sick or injured
- a lack of appropriate shelter, ventilation and space
- a lack of reasonable protection from injurious heat or cold
If you aren't sure where to direct your complaint, use the 'Have an animal concern?' button located on the bottom of our website.
What happens after a complaint is made?
When our dispatchers receives a complaint, it’s sent to the Alberta SPCA peace officer who covers that area of the province. The officer reviews the details, looks at the severity of the situation, and may reach out to the person who made the complaint if they need a bit more information.
If there are reasonable grounds to investigate, the officer will visit the location, speak directly with the animal’s guardian, and assess what’s going on before deciding on next steps.
Education is always our first approach. We work with guardians to help them understand what their animals need and how to meet those standards of care. If someone understands what’s required but still doesn’t comply, animals may be removed and brought into our care. In some situations, charges can also be laid under the Animal Protection Act.
Can I make an anonymous complaint?
Yes, you can make your complaint anonymously. We still require your name and contact information to follow up on the complaint, but this information is not shared with the public or the person the complaint is made against.
I made a complaint but nothing has happened - what do I do now?
If you made a complaint about an animal in distress and nothing has changed, please call us again.
