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Crisis Care Program

What Is The Crisis Care Program?

When in crisis, pet owners are often unable to focus on their own mental and physical wellbeing until they know that their companion animal will be safe. The Crisis Care Program provides reprieve to pet owners dealing with a life-changing event that impedes on their ability to care for their companion animal(s). 

In addition to providing short-term housing for pets belonging to individuals that are impacted by crisis, the services provided by the program include:

  • Customized safety planning.
  • Crisis intervention for individuals unable to cope with their situation.
  • Referrals to supporting agencies and community resources.
  • Collaborative case management to reach personal goal outcomes, companion animals included.
  • Educational outreach focusing on the human-animal bond and the Crisis Care Program.

What Are Some Parameters Of The Crisis Care Program?

This program is designed for individuals that have run out of safe options, it is a last resort program for individuals experiencing crisis and an inability to care for their animals temporarily. Some important information about the program:

  • Crisis includes events such as natural disasters, loss of house due to fire or flooding, sudden hospitalization due to medical emergencies and/or mental health.
  • This program also assists individuals in the LGBTQ+ community that may be facing community violence, employment discrimination, housing discrimination, lack of inclusive social services, etc.
  • Individuals entering into a recovery program or rehab centre may also qualify for the program depending on the individual circumstances.
  • It is required that if there are families or friends in the individuals life that can take responsibility for boarding at a kennel or veterinary clinic or care for the animal that all these options are exhausted before admittance into the program will be considered.
  • In some cases, surrendering the animal may be strongly suggested.

How Does Someone Access The Program?

The Crisis Care Program operates across the province of Alberta.
Call us (780-447-3600 ext. 3750) or email us (petsafekeeping@albertaspca.org).

Report an Animal
in Distress

1-800-455-9003

What Happens when you Call?

When you call our Animal Protection Line 1-800-455-9003 we open up a file similar to a police investigation. In order to do so, we need timely, first-hand details to proceed.

What Should you Expect

We open up a file similar to a police investigation. In order to do so, we need timely, first-hand details to proceed. When calling, we will ask for a few simple questions.

When Do We Seize Animals

Alberta SPCA Peace Officers sometimes need to take animals into protective custody. When they do so, the officers will post a notice at the former location of the animals stating the reason for the seizure.

Investigating Neglect & Abuse

Our Peace Officers investigate every complaint we receive. We can only investigate if we have reasonable and probable grounds to believe there may have been an offence under the Animal Protection Act.

1-800-455-9003
Animal Protection Line