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1-800-455-9003

Animal Protection Line

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Animal Protection

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Collaboration

Information for Human Service Professionals

Why is collaboration between human service professionals and animal care professionals important?

Pet owners are unable to focus on their own needs when the needs of their animals are not being met. By allowing clients’ safety and care for their pets, the clients are then able to focus on their needs and work to achieve better outcomes. One Family Welfare has addressed the gap between human services and animal services ensuring that all aspects of a family are able to receive help.

How can interested human service professionals start collaboration with One Family Welfare?

Any human service professional that wishes to become a part of One Family Welfare can do so by contacting us at 780-447-3600 ext 3750 or through email at petsafekeeping@albertaspca.org.

What is needed to get involved?

  1. To collaborate with us contact 780-447-3600 ext 3750 so that we can discuss all of the programs and services we have available.

  2. Once we identify which programs and/or services would be beneficial to your agency and for your clients, will will provide you with a Memorandum Of Understanding (MOU) to complete. 

    Clients of agency partners who have completed an MOU are given priority access (no wait time).

  3. Contact One Family Welfare when you have a client who has pets and you want more information on what you can do to help them.

Report an Animal
in Distress

1-800-455-9003

What Happens when you Call?

When you call our Animal Protection Line 1-800-455-9003 we open up a file similar to a police investigation. In order to do so, we need timely, first-hand details to proceed.

What Should you Expect

We open up a file similar to a police investigation. In order to do so, we need timely, first-hand details to proceed. When calling, we will ask for a few simple questions.

When Do We Seize Animals

Alberta SPCA Peace Officers sometimes need to take animals into protective custody. When they do so, the officers will post a notice at the former location of the animals stating the reason for the seizure.

Investigating Neglect & Abuse

Our Peace Officers investigate every complaint we receive. We can only investigate if we have reasonable and probable grounds to believe there may have been an offence under the Animal Protection Act.

1-800-455-9003
Animal Protection Line