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StoryMonkey

Wendy contacted One Family Welfare after self-discharging herself from hospital so she could go check on her dog, Monkey, who had been left alone for two days while Wendy was in the hospital. Wendy was going to be staying in the hospital for an extended period of time and had no one to help her care for Monkey.

Staff from the One Family Welfare department met Wendy the following day to pick up Monkey. It was glaringly obvious that she was very stressed and worried about leaving Monkey again and going back to the hospital.

One week after Monkey entered our care, Wendy’s brother called, panicked and very concerned over where Monkey was and who was looking after him. Her brother, Leonard, said that he found a One Family Welfare pamphlet in Wendy’s purse and reached out to try to find Monkey. Leonard let the One Family Welfare team know that Wendy had suffered a heart attack and was in a coma that she would likely not wake up from.

Two weeks after the initial conversation with Leonard, he called again informing the One Family Welfare team that Wendy had passed away. He was hopeful that Monkey would be able to attend the funeral as he was the most important thing in Wendy’s life.

Wendy’s family was very grateful that Monkey could attend the funeral; Wendy did not have any children in her life, but had many dogs that she viewed as her children. As a final act of brotherly love, Leonard made plans to spread Wendy’s ashes at a dog park, he felt she would be happiest there.

Monkey was eventually discharged from our program and transferred to the care of Wendy’s family friend.

This story is not unique.

When in crisis, pet owners are often unable to focus on their own mental and physical wellbeing until they know that their companion animal will be safe. The Crisis Care Program provides reprieve to pet owners dealing with a life-changing event that impedes on their ability to care for their companion animal(s). 

The Alberta SPCA’s Crisis Care Program was launched in 2019. This program is designed for individuals that have run out of safe options, it is a last resort program for individuals experiencing crisis and are unable to care for their animals temporarily.

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1-800-455-9003

What Happens when you Call?

When you call our Animal Protection Line 1-800-455-9003 we open up a file similar to a police investigation. In order to do so, we need timely, first-hand details to proceed.

What Should you Expect

We open up a file similar to a police investigation. In order to do so, we need timely, first-hand details to proceed. When calling, we will ask for a few simple questions.

When Do We Seize Animals

Alberta SPCA Peace Officers sometimes need to take animals into protective custody. When they do so, the officers will post a notice at the former location of the animals stating the reason for the seizure.

Investigating Neglect & Abuse

Our Peace Officers investigate every complaint we receive. We can only investigate if we have reasonable and probable grounds to believe there may have been an offence under the Animal Protection Act.

1-800-455-9003
Animal Protection Line